Kotler, Philip Marketing management : the millennium edition - 10a ed. - New Jersey : Prentice-Hall, c2000. - 131 páginas : il. ; cuads. - The Prince Hall International Series in Marketing . ISBN: 0130122173 Subjects--Topical Terms: AdministracionComercializacionMarketingControlProgramas Subjects--Index Terms: Gerencia Planeamiento Estrategico